Customised Programmes to Meet Your Needs

Working with me you will rapidly come to recognise the benefits to be gained from tailoring your training and development efforts so that they:

• Measure success according to what people do, as opposed to what they know.
• Focus on developing each individual - real growth and change come from an increase in self-awareness.
• Incorporate repetition and practice over a reasonable period of time.
• Are supported by the culture of the organisation.

The omission of any of these elements could undermine the success of your programme.

The real challenge is that creating a higher level of performance always involves getting people to alter their habitual behaviour - and that is not something that most people readily do. It is much harder than most people recognise, so delivering any training programme successfully demands a deep understanding of many of the "softer" aspects of human behaviour. It requires that full account is taken of all of the following factors:

• That learning is a process, NOT an event, because embedding new behaviours requires regular practice and repetition.
• Cultural transformation in conjunction with any significant development programme is essential, so that people are fully supported in their personal change efforts.
• The need for a holistic approach to fully engage all of the stakeholders in the most efficient and effective manner.

My approach to meeting these requirements will involve the following elements to a greater or lesser degree, depending on your needs:

• Establishing desired outcomes.
• A lead-in to the programme to allow us all to familiarise ourselves with each other, establish rapport and gain commitment to the process.
• An introductory workshop or seminar to provide the foundations for later work.
• Delivery of the formal content of the programme in a modular form over a few months. This may take place in workshops or by teleconference, as appropriate. To ensure that there is sufficient repetition I generally recommend a combination of the two, with weekly teleconferences maintaining continuity between workshops. These will be highly interactive.
• Activities to be practiced by participants on an ongoing basis.
• Accountability checks in the form of team coaching (preferable) or written reporting.
• Progress assessments at intervals and on completion of the process.

To meet these requirements, my approach will be tailored to your individual needs - it must be, because you have unique needs, challenges, goals and outcomes.

Because of the flexible nature of my programmes, boundaries between them are somewhat hard to define; however, they can be broadly characterised into the following areas:

• Leadership Development.
• Coaching in the Workplace.
• Winning with Goals.
• Transition Skills.

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